Helping you navigate the Consumer Data Right
Learn moreABOUT US
Quill Peak Consulting is a boutique consulting firm specialising in the Consumer Data Right.
Quill Peak was created to address the growing need for advisory assistance in the implementation of the Consumer Data Right, now in banking and energy, and coming soon in the Non-bank lending sector.
OUR PRINCIPAL
Prior to starting Quill Peak in mid-2020, David spent 18 months working on the Consumer Data Right as a Principal at Deloitte. At the time of his departure, he was considered one of Deloitte’s leading experts on the Consumer Data Right.
David consults to clients and assists them on their CDR readiness journeys – the path to compliance with a complex and evolving regulatory regime is challenging and involves far more than building APIs.
David has more than 30 years of industry experience in telecommunications, consulting and banking and whilst his original training and early experience were in technology, he has spent the last 20 years in product management and consulting with an emphasis on communications and digital banking.
WHAT IS CDR AND HOW CAN WE HELP?
The Consumer Data Right is somewhat unique in the regulatory sphere in both being an entirely new regime and touching the full breadth of a participant’s business, from policy and process to customer facing staff and a relatively complex technical and security delivery. Implementation needs to be driven top down to ensure that all aspects of the 200+ regulatory requirements are complied with across the business.
Beyond compliance, the Consumer Data Right can be seen as both a threat and an opportunity for Data Holders. There is obviously the threat that existing customers will build relationships with other providers enabled by the sharing of open data. However, conversely there is a significant opportunity to become a Data Recipient and enrichen your customer value proposition through the ingestion of data from your customer’s relationships with other data holders.
For non-Data Holders, the opportunity exists to create innovative new services around the rich data sources now becoming available.
Quill Peak is able, and keen, to help you on your Consumer Data Right journey whether as a Data Holder or a Data Recipient.
SERVICES
Quill Peak Consulting can assist on all the business aspects of the Consumer Data Right including:
- Developing work programs for cross-organisation implementation
- Developing CDR policies and uplifting related policies
- Developing or supporting development of required CDR processes
- Developing or supporting development of frontline training materials and resources
- Developing or supporting development of customer collateral
- Assisting tech teams interpret CDR schemas and data mapping
- Assist product teams interpreting and populating PRD API content
- Developing compliance controls for CDR
- Assisting embedding CDR into BAU operations
- Assisting with regulator enforcement/exemption team engagement
- Assisting with exemption applications and Rectification Schedule management
- Reviewing compliance of delivered solutions
GET IN TOUCH
In the spirit of reconciliation Quill Peak acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past, present and emerging and extend that respect to all Aboriginal and Torres Strait Islander peoples today.